Shipping policy
Stock orders take 3-5 days to process.
Pre-orders and custom orders take 2-3 weeks to process.
If your package has been confirmed via USPS or any other mail carrier delivered and you did not receive it you must file a claim with USPS or any other mail carrier as we are not responsible for lost or STOLEN packages. Once you file a claim with USPS or any other mail carrier, the driver on your route will investigate to ensure it was not accidentally delivered to the wrong address.
We highly recommended that you select SIGNATURE REQUIRED if you have a history of missing packages that way a person at your address must sign and collect your package eliminating the possibility of it being stolen.
If you decide to file a claim through PayPal your tracking number is automatically uploaded which will state that your package was indeed delivered.
The only time that we will resend or refund is when tracking confirms that the package was lost/delayed DURING TRANSIT and not for any packages that states DELIVERED in mailbox/porch/reception etc.